Documentation

1Wix Integration

Wix.com Ltd. (Hebrew: וויקס.קום) is an Israeli software company, publicly listed in the US, that provides cloud-based web development services. It allows users to create HTML5 websites and mobile sites through the use of online drag and drop tools.

With this integration, you can offer your customers a variety of payment methods within your Wix store using Wix’s Payment gateway. To get started, please follow the below steps on how to Emetec payments into your Wix backend.

2Install the Wix Application

To integrate Emetec into your Wix, you have first to install the Wix App in your space.

Go to Settings → General → Apps to install the Wix Application.

Install Wix App
Figure 1. Wix App installation - Initiate the process.

On the next page, you will be asked to grant the requested permissions to let the application interact with your space.

Grant permissions
Figure 2. Wix App installation - Grant permissions.

Once granted the permissions, click Save Integration to link the application to your space.

Link the application
Figure 3. Wix App installation - Link the application to the space.

Once linked the application to your space, a Secret Key will be generated.

Get the secret key
Figure 4. Wix App installation - Get the secret key.
Note
Don’t close this page, and take note of the Space ID and the Secret Key. In the following steps, you will be requested to use this information.

3Connect Your Wix Store

  1. Log in to WiX.

  2. Go to Settings → Accept payments.

  3. Ensure that the Your business location on the top-right of the Accept payments page is set to a country where wallee is available.

  4. Click See more payment options.

  5. Scroll down to the relevant payment method marked with Provided by wallee.

  6. Click Connect.

  7. Fill in the Space ID and the Secret Key you previously noted:

Add Space ID and Secret Key
Figure 5. Wix App installation - Add Space ID and Secret Key.

→ Click Connect, and a notification about the connection success will appear.

→ To view all the payment methods that wallee provides, click Manage on the payment method that you just connected.

→ To connect another payment method, turn on its toggle.

Note
WiX offers certain payment methods through multiple providers. Click See options to find the payment method provided by wallee.

4Payment Processing

The customer will be redirected to the payment page of the processor to finalize the payment after the order is confirmed.

5Configure Your Processor

In order to accept payments over the configured gateway, you have to make sure that you configured your processor, payment method, and connector correctly. Manuals on how the payment processor needs to be configured can be found on the Processor List.

6State Graph

The Payment Process is completely standardized for every payment method you can process. This gives you the ability to simply add a payment method or processor without changes inside your Wix configuration. An overview of the states and the payment processes can be found in the Payment Documentation.

In the following section, we provide you with an overview of how the transaction states are mapped into the Wix state graph for orders.

6.1State mapping of Wix orders

Wallee status Wix Status

PENDING

PENDING

CONFIRMED

PENDING

PROCESSING

PENDING

AUTHORIZED

PENDING

COMPLETED

PENDING

FAILED

DECLINE

VOIDED

DECLINE

DECLINE

DECLINE

FULFILL

SUCCESS

7Transaction Management

Once the app is installed a new payment method can now be selected by your customer. Once your merchant select the payment method in the Wix Checkout, this will take them directly to the payment page to finalise the payment.

You can refund transactions directly from within the Wix backend, or from the Emetec backed.

Note
Make sure you created the processor configuration, payment methods and connector configuration for the payment methods you are supporting. A detailed description and setup guide for processors can be found in our processor documentation.

7.1Deferred Payment Completion

Some retailers only want to authorize transactions and start the fulfillment process once all items are shippable.

You have the possibility for your transactions to have the payment only authorized after the order is placed. In Emetec you have the option, to define whether the payment should be completed immediately or deferred.

To complete a transaction in Emetec, open the transaction and click on the Completions button, then Complete. One notification will be sent to Wix: this will finalize the order, and it can no longer be changed.

You can also void a transaction in Emetec, open the transaction and click on the Voids button, then Void. One notification will be sent to Wix: this will finalize the order, and it can no longer be changed.

Note
When the completion is authorised in Emetec, the order will stay in the pending state in Wix.
Warning
The completion of the transaction is only available to be made from the Emetec side.

7.2Refund a transaction (in Wix)

Currently, the synchronous refund of already completed transactions from the Wix backend is not supported.

7.3Refund a transaction (in Emetec)

You have the possibility to refund already completed transactions, from the Emetec. In order to do so, open the completed transaction. By clicking on Refunds the window for refunds will show.

Note
Ensure that the connector which processed this payment supports the refund feature. In order to check that have a look at the processor list and check the connector of a processor.
refund-transaction-confirm
Figure 6. Refund confirmation in Emetec.

You can carry out as many individual refunds as you wish until you have reached the quantity of the original order.

Note
It can take some time until you see the refund in Wix. Refunds will only be visible once they have been processed successfully by your processor, and if refunds are supported by that processor. The refunds started from Emetec, will be shown only in the Wix payments. Wix doesn’t show those refunds at the order level.
Warning
In Emetec it is possible to make refunds based on product quantity and the amount. But Wix only supports the refunds based on the amount. So, if you make a refund of a product in Emetec, only the amount as information will be forwarded to Wix. The information about which item was refunded will not be considered by Wix.